1st Franklin Financial
Reviews and Complaints
Payments
Never Again
I refinanced a loan for 300 extra dollars in which I only received $250 of this loan. Even before I got that I was told I needed collateral and when reviewing my paperwork I notice that they charged me 49% of my loan for 14 months.
I have very good credit and never late on any bill, but yet these people ripped me off. I was told my percentage Rae for this loan was 24.99. Do not do business with this company.
They only take the money by draft and over phone. If you do have an account with them watch your checking or saving account statements carefully.
1St Franklin Financial Loan Review
Short Review on April&nbs-04:00;18,&nbs-04:00;2017
1st Franklin Financial - Loan Review
1st Franklin Financial - Loan Review from Johnson City, Tennessee
What gets me is ive got three loans and been on time paying them and have paid them off butvwhen i want to maybe get another loan....its like pulling teeth to get their business again...even tho i have never failed to pay on time and have paid them off theee times. I call and every time they tell me they are busy and they will call me back but then i never get their call...its amazing to.
Me that thry dont want to keep a good customer....if i were dealing with a good customer...i would bend over backwards to keep their business...i certainly wouldnt ignore them or tell them that i had to call them back and then not call....that does not make sense....i can understand when they are busy when you call but to. NOt get back to a good customer whos willing to get another loan and pay it off a fourth time....something is wrong with that...its caused me to rethink whether i want to deal with them now or not again.
I had to call today when she didnt get back to me yesterday and the boy put me off and told me he would tell her but even today she didnt call so i dont understand...people like that does not deserve my business....and im speaking of the franklin in greeneville tenn. ON 11e bypass next to lowes
1St Franklin Financial Loan Review
1St Franklin Financial Customer Care Review
Short Review on July&nbs-04:00;11,&nbs-04:00;2016
- Not truthful
- Horrible customer service
Short Review on July&nbs-04:00;03,&nbs-04:00;2016
1St Franklin Financial Loan Review
Short Review on June&nbs-04:00;28,&nbs-04:00;2016
Short Review on June&nbs-04:00;17,&nbs-04:00;2016
1St Franklin Financial Loan Review
NOt reporting correctly to the Credit Bureau
I took out a very small loan with them for 1785.00. I paid it off 3 months later.
This was in January of 2014. The last report date to the credit was in July 2014. It states that I still have a 277.00 balance. I called and requested a letter proving that account was paid ON TIME and is PAID IN FULL.
They supplied that immediately. HOWEVER its is 6-19-2015 and they still have yet to report paid in full to the credit Bureau. I contacted the local branch today and she stated that they were in an internal audit in July of 2014 and the right to report to the credit bureau was revoked. They refuse to update anything.
I have contacted an atty. DO NOT DO BUSINESS WITH THIS INSTUTION!
- Honesty
- Credit reporting
- Interal audits
Preferred solution: Let the company propose a solution
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Not only is the interest rate high as *** If you miss one payment they go to the court of your county and file a civil charge against you. My payment was due on the 5th, I ran into financial issues, I could not pay it.
On the 6th of the following month when I was going to pay the month missed, they threatened me with filing a judgement, and I found out they did. This appears on your court records for 7-10 years. I will never do business with them EVER AGAIN!
I am going to pay them off and never go to them ever and tell anyone who says to me they are going to them, to NOT do it. This is for one payment missed and because I didn't answer every phone call when they called me.