Aleyza Ari

Payments

Thursday I went into office to pay on my account . And then on Friday I went back in to the office because my payment didn’t show being taken out. And I wanted to make sure my payment was paid and the girl told me that it could take up to 48 hours before showing it was taken out of my account and on Monday when it still had’nt showed. I got a money order and mailed it out Monday morning of $112.00
View full review
Reason of review:
Problems with payment
Brendt Ydp

Never Again

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I refinanced a loan for 300 extra dollars in which I only received $250 of this loan. Even before I got that I was told I needed collateral and when reviewing my paperwork I notice that they charged me 49% of my loan for 14 months.

I have very good credit and never late on any bill, but yet these people ripped me off. I was told my percentage Rae for this loan was 24.99. Do not do business with this company.

They only take the money by draft and over phone. If you do have an account with them watch your checking or saving account statements carefully.

View full review
Reason of review:
Problems with payment
1 comment
Guest

Not only is the interest rate high as *** If you miss one payment they go to the court of your county and file a civil charge against you. My payment was due on the 5th, I ran into financial issues, I could not pay it.

On the 6th of the following month when I was going to pay the month missed, they threatened me with filing a judgement, and I found out they did. This appears on your court records for 7-10 years. I will never do business with them EVER AGAIN!

I am going to pay them off and never go to them ever and tell anyone who says to me they are going to them, to NOT do it. This is for one payment missed and because I didn't answer every phone call when they called me.

Anonymous

1St Franklin Financial Loan Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Well here in cullman al i got a loan payed my first payment.thought i would look at my paper work.well on the back of a page o never saw was a box checked they put my car on the loan and charged me 260.00 for oins its my wifes car and i cosigned with her .how can theses rude jerks do this.with out a title .
View full review
Reason of review:
Problems with payment
Anonymous

Short Review on April&nbs-04:00;18,&nbs-04:00;2017

Worst company i ever done business with
View full review
Reason of review:
Poor customer service
Anonymous

1st Franklin Financial - Loan Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Unfortunately 1st Franklin bought my loan which was $2200, but for some reason they added another 500$ that i did not pull out. I have made 4 payments and was told it goes twards principal. Now today my payoff is 2800.....its a increasing amount every time I ask. I didnt want to do business with this company for a reason. STAY AWAY FROM THEM.
View full review
Reason of review:
Problems with payment
1 comment
Guest

Yes I total agree they rob you blind I was paying 212 a month an only 3.00 was going to the principle what they don't tell it like a reverse mortgage loan it gains interest ever day your late so i had a bunch of other bills so I filed bankruptcy on them and stuck it to them like they were me

Anonymous
map-marker Johnson City, Tennessee

1st Franklin Financial - Loan Review from Johnson City, Tennessee

What gets me is ive got three loans and been on time paying them and have paid them off butvwhen i want to maybe get another loan....its like pulling teeth to get their business again...even tho i have never failed to pay on time and have paid them off theee times. I call and every time they tell me they are busy and they will call me back but then i never get their call...its amazing to.

Me that thry dont want to keep a good customer....if i were dealing with a good customer...i would bend over backwards to keep their business...i certainly wouldnt ignore them or tell them that i had to call them back and then not call....that does not make sense....i can understand when they are busy when you call but to. NOt get back to a good customer whos willing to get another loan and pay it off a fourth time....something is wrong with that...its caused me to rethink whether i want to deal with them now or not again.

I had to call today when she didnt get back to me yesterday and the boy put me off and told me he would tell her but even today she didnt call so i dont understand...people like that does not deserve my business....and im speaking of the franklin in greeneville tenn. ON 11e bypass next to lowes

View full review
Reason of review:
Problems with payment
Anonymous

1St Franklin Financial Loan Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They liewant use the again
View full review
Reason of review:
Not as described/ advertised
Anonymous
map-marker Bossier City, Louisiana

1St Franklin Financial Customer Care Review

I submitted for a loan and its been 3 buisness days and i have not received a phone call or responce from the ofice. I contacted the head quarters office and they told me they would look into it. Ive had a loan before with company and paid off loan so i dont understand why no contact at all.
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Sevierville, Tennessee

Short Review on July&nbs-04:00;11,&nbs-04:00;2016

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
We've had numerous loans with 1st franklin. My husband is military, and we are on vacation, we hit a few snags on our trip, so we to a local office, where we are vacationing, thinking they'd help us. NOPE, sure wouldn't, even though our accounts with them have always been current. I will never use them again now.
View full review
Cons:
  • Not truthful
  • Horrible customer service
Reason of review:
Poor customer service
Anonymous
map-marker Ringgold, Georgia

Short Review on July&nbs-04:00;03,&nbs-04:00;2016

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Took out a loan there to build credit. Did not really need the loan, except to build credit. Paid it off early. Never a late payment. All payments more than required. But they will not report to credit bureaus. It seems from these reviews that they can report any bad marks, why not our good marks?
View full review
Reason of review:
Order processing issue
Anonymous
map-marker Snellville, Georgia

1St Franklin Financial Loan Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dont get a loan here, was trying to build my credit so I got loans there for 2 years in a row and paid every single payment on time come to find out they don't report to the credit bureau. And I said nothing about this when I got the loan and that was the question I asked if this would help my credit
View full review
Reason of review:
Not as described/ advertised
Anonymous
map-marker Woodstock, Georgia

Short Review on June&nbs-04:00;28,&nbs-04:00;2016

They always sending out out letters to my mail telling me i can get a loan but when i get there i can bever get approved stop sending them *** letters to my mail they did it three times
View full review
Anonymous
map-marker Metter, Georgia

Short Review on June&nbs-04:00;17,&nbs-04:00;2016

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Do not take out a loan with this company ! They lie and cheat their customers! I know i worked there and quit because i didnt feel right adding insursnce and additional fees like motor club to the customers accounts !
View full review
Reason of review:
Poor customer service
Raphaela Zta
map-marker Rancho Cucamonga, California

1St Franklin Financial Loan Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Not reporting my credit after two years haven the vehicle.
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Huntsville, Alabama

NOt reporting correctly to the Credit Bureau

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I took out a very small loan with them for 1785.00. I paid it off 3 months later.

This was in January of 2014. The last report date to the credit was in July 2014. It states that I still have a 277.00 balance. I called and requested a letter proving that account was paid ON TIME and is PAID IN FULL.

They supplied that immediately. HOWEVER its is 6-19-2015 and they still have yet to report paid in full to the credit Bureau. I contacted the local branch today and she stated that they were in an internal audit in July of 2014 and the right to report to the credit bureau was revoked. They refuse to update anything.

I have contacted an atty. DO NOT DO BUSINESS WITH THIS INSTUTION!

View full review
Cons:
  • Honesty
  • Credit reporting
  • Interal audits
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

1 comment
Guest

1st Franklin is taking the precaution due to the Department of Banking and Finance doing an audit for all banks, loan companies, etc. having any incorrect information could fine them millions.

!st Franklin decided to stop reporting and hire an audit team just to make sure all of their accounts are reporting correctly. It takes time.