Kinyetta A Ths

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Verified Reviewer

I paid you over 3yrs ago

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I paid my loan off three treats ago and I got a letter saying you are garnishing my wages after I paid my account in full I called and verified my payment and I was told its paid in full
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Preferred solution: Apology

User's recommendation: Nope I will not hire scammers

Barry R Xsf

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Verified Reviewer

Debt that is not mine wrong person it is on my credit report

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Being charged for a debt loan I never have borrowed I was incarcerated during this time from 11/2017 to 6/2022 |
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Loss:
$100000
Pros:
  • Screw ups
Cons:
  • Idiots

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Atlanta, Georgia

I can't register online

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Just disappointed in the lack of 24 hour customer service online problems do not want to be late on my payments access to customer service 24 hours with login problems
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Kathren Ysy

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Verified Reviewer
| map-marker Atlanta, Georgia

Roadside assistance

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Worse company ever. Been here an hour and still haven't gotten anyone to open my car. They havtn even sent anyone out yet. Y'all deserve to be fired. I can't even get my 4 month old child
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Peter R Yla

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Verified Reviewer

Setting up payment

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Never getting a response from Branch in Jackson Georgia all day long ! Maybe I can get a response ASAP ? My number is +167********
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Preferred solution: Automatic payment

Kerriann Qal

Worrisome smart mouth and call me constantly told when I would be able to to come they still stalked me very rude and treat consumer like crap unprofessional

Head ache phone stalkers don't be late on payment rude unprofessional call me all the time and wondered why I didn't answer phone told them when I would be able to to come in beside me telling when I was coming in calling my phone constantly bad businesses
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Cons:
  • None headache unprofessional
Reason of review:
Poor customer service

Preferred solution: Customer pay for you to have a job stop before rude disconnect r phone stalkers

Carolina T Sjc

Forest MS

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Horrible custumer service they will not work with client at any way they will never used please, thank you your welcome words Good bye this is elementary vocabulary that is necessary for customer service to have. I will do what it takes to let corporate or supervisor know the situation!!!!
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Reason of review:
Poor customer service

Preferred solution: would like to be transfer to another branch

Anonymous
map-marker Dandridge, Tennessee

There is some of the most rude people at the Sevierville office I have encountered.

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Rude people I have ever encountered in my life. I am originally from Sevierville and we don't treat people like they do
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Reason of review:
Poor customer service
Marie Ive
map-marker Dallas, Texas

This company is awesome help me the best way they could. Dina, Sarah and Stephanie is very helpful. Completely satisfied with their service. Thank u thank u so much.

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Thank God for ladles like Dina, Sara and Stephanie. Outstanding and proud they was.
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Reason of review:
Good quality
Charlee Nqo
map-marker Dalton, Georgia

Trying to pay my First Bill the account number they gave me is incorrect I cannot log on

Yes my name is Ronald Roche I purchased a bike from Kirks Cycle And when they wrote my account number they did not write it completely out today is the final day for me to make my payment and I can’t make it because the online account won’t let me create one because I don’t have my four account number
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Cons:
  • Not truthful
Reason of review:
Poor customer service

Preferred solution: Just let me make my payment without any white charges and without it hurting my credit at all and give me the correct information where I can create me account to make my payments

Toran Igy
map-marker District G, Louisiana

Rude and disrespectful manager

I had just gotten release from the hospital after having surgery and I got behind on payments. Manager was rude and stated she had sent paper work to court and that I couldn’t make a payment until paperwork was finalized. When I tried to give her a $100 payment instead of the $200 payment we agreeed on she denied payment and said she will go forward with garnishing my check. I told her I just returned to work and I didn’t have that much and ask if she could accept what I bring and she was very rude and talk to me very disrespectful and said no she will not accept it and doesn’t have to.
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Cons:
  • Loan sharks
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Claudette Dzr
map-marker Alexandria, Louisiana

Questions

Only submitted questions, now waiting to her from Regional office.
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Anonymous
map-marker Gaffney, South Carolina

Unsatisfied customer

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Aplied for loan never even had the courtesy to call me back very unproffesional
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Cons:
  • Horrible customer service
Tamikia Ujk
map-marker Greenville, Mississippi

Old account payment arrangement

Everything was taken care of !
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Anonymous
map-marker Shreveport, Louisiana

Company does not honor agreement

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I received a real check in the mail. It was indicated in the letter that the due date would be the date your company paid the funds. I deposited the check on November 2, 2018. I received a letter on November 6,2018 from your Bossier City office informing me my due date will be on the second of each month beginning in December 2018. The check that I deposited as of this date November 6, 2018 still has not been paid by your company. I have decided this is not a company I want to do business with. It is indicated in your loan note and disclosure that the due date would be the date your company paid the check
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Reason of review:
Problems with payment

Preferred solution: I do not want this loan from your company

Anonymous

Unprofessional

Already had a loan wanted to get a bigger loan to pay off bills call the manager up she never have time to call u back but be one hour late on a payment they will call you non stop she have her other Associates To talk with you After trying to reach her for several days

Just saying i rather for you to call in talk with me about my personal business cause I seat there and waited for you to talk to your children stepmom for an hour in the I heat not good customer service at all OH and one more thing stop sending letters out if you can Not help Me when I need you to thanks colquitt ga

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